Welcome to Poppy Coy - Branding Design. This site is owned and operated by Poppy Coy and is open to trading in the UK. Please take the time to read the terms of use that are applicable to the use of this site and the content made available to you via the site and any social media channels. These terms apply to all site visitors, subscribers, customers and all other users ot he site. 

Consent
By accessing and using this site, any social media channels and any other materials made available to you or provided to you on this site, whether made available for purchase or not, you are taken to accept the terms. 

Changes to the terms
We reserve the right to change or modify these terms at any time, consistent with applicable laws and regulations, without notice. These changes will be effective as of the date we post the revised version on this site. It is your responsibility to review these terms prior to use and periodically throughout the use of the site and services. If at any time you choose not to accept the terms, you should not use this site. 

By remaining on this site and your continued use of the site is deemed acceptance of any modifications or amendment of the terms.  You may also accept these terms where you click 'agree' or 'accept' or 'buy' where such an option is made available to you during your use of the site

Intellectual property 
The Site, products and services contain intellectual property owned by us. This may include, without limitation, trademarks, copyrights, proprietary information, designs, patents and other intellectual property rights, as well as the business name, logo, all designs, text, videos, audio files, graphics, other files, and software. Your use of the Site, the services and access to any content does not grant or transfer any rights, title or interest to you in relation to this Site, the services  or the content.

No Commercial Use

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever the Site, services or the Content, our Intellectual Property and Third-Party Licensed Intellectual Property in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our Site, products and services, Content, without refund, if you are found to be violating these Terms.  : 


Information and advice 
Our Site and materials may have and content that is of a general nature and is not intended to constitute or replace professional  advice for individual or specific situations and does not take into account your specific needs or circumstances except where defined by us. Where applicable, the information provided by us is not a substitute for obtaining advice specific to your circumstances from a qualified professional.

We do our best to ensure that the colours of any products or services are accurately displayed, please note, that on occasion the colour within digital products may seem different, depending on the device you use this can be for a number of reasons which are outside of our reasonable control, and may not accurately reflect the colour of the product or service.

By referencing any products or services on our Site, including any processes or other information, this does not constitute or imply our endorsement, sponsorship or recommendation of the products or services.: 

Prohibited use
In addition to any other prohibitions, you must not, under any circumstances  use the Site or its content or goods provided: a) for any unlawful purpose; b) to solicit others to perform or participate in any unlawful acts; c) to violate any international, federal, or state regulations, rules, laws, or local ordinances and (d) attempt to change, remove, deface, hack or otherwise interfere with this Site or any material or content displaced on the Site; (e) hack into any aspect of the Service; corrupt data; cause annoyance to other users; f) infringe upon the rights of any other person's proprietary rights; g) send any unsolicited advertising or promotional material, commonly referred to as “spam”; or h) attempt to affect the performance or functionality of any computer facilities of or accessed through this Site.

Warranties and disclaimers
This Site and content on the Site  is provided on an “as is” and “as available” basis and to the fullest extent permitted by law we make no representations or warranties about our Site and / or the products or services including that:
1. they are suitable, reliable, complete,  secure, accurate or fit for any particular purpose;
access will be free of any harmful components (including viruses) or other code that is harmful or may assist in causing harm
2. there is no possibility of failure to store communications or other data. 

Limitation of liability
To the fullest extent permitted by applicable laws, in no event are we responsible for any losses and expenses however arising, including without limitation, any direct, indirect and/or present, unascertained, future or contingent, loss of use, loss of data, loss caused by a virus, loss of income or profit or projected profit, loss or damage to property, claims of third parties, or other losses of any kind or character arising from or in connection with your use of our Site and /or our products or services, your inability to access our Site, interruption or outage of our Site or the fact that content on our Site or in our services is inaccurate, incomplete or out of date.  Our liability for any breach of a condition or warranty under these Terms shall be limited to the extent provided for by applicable consumer laws. 

Indemnification
To the fullest extent permitted by applicable laws, you agree to indemnify, and hold us harmless from any loss, liability, claim or demand (including reasonable legal fees on a full indemnity basis), made by any third party due to or arising out of your use of this site or services in violation of these terms and/or arising from a breach of these terms and/or any breach of your representations and warranties set our in these terms or your breach of any law or the rights of a third party: 

Other terms
When you select a branding package or service with us, we will contact you to arrange a consultation and once we have an understanding of your requirements, we will issue you with a service agreement together with our terms and conditions (below).

BOOKING FEE
A deposit of 25% of the total costs must be paid upon booking to secure the services and time in our calendar. As this involves reserving our time, contractors (if applicable) etc. to supply the services, the deposit is non-refundable except in limited circumstances (see CANCELLATIONS AND REFUNDS below). 

PAYMENTS
Following payment of the initial deposit, the remainder of the fees payable must be paid prior to delivery of the final goods. You may incur additional charges for late payment. 

Where you have purchased one of our packages or services, you are responsible for all payments including expenses incurred up to the time of any termination or cancellation, including a deposit fee. 

ADDITIONAL HOURS AND EXPENSES
Any hours worked in excess of the scope set out in the service agreement you have chosen will be charged at £50 ph and agreed up front. Any expenses we incur will be identified in the service agreement we submit to you. If expenses arise outside of this agreement, you will be notified and liable for the cost. 

FURTHER CONSULTATION
We allow booking of further consultation, with a package and as a standalone. These hours are billed at £50 ph (with a package), and £70 ph (outside of a package - for the first hour. Subsequent hours are charged at £50 ph). 

DELIVERABLES
The timing of delivery of digital files and/or other content will be as specified in the service agreement, and as applicable to the type of package and/or service you have selected. 

CANCELLATIONS AND REFUNDS
Refunds of our initial deposit will not be provided for a purchase of our custom packages or services, unless: 
1. You cancel within 24h of booking
2. Where we have had to cancel and cannot reschedule, in which case we will refund all fees in full

Refunds of our total fee will not be provided for a purchase unless we have been unable to deliver your services and cannot reschedule. 

PAYMENT PLANS
We want you to enjoy the benefit of our services regardless of your current business situation, so we can tailor our packages and/or services to you. In some cases, this may include a custom payment plan. Please contact us to arrange this by email.  

Breach and termination
The agreement constituted between us by your use of the site may be terminated a) where you breach any provision of these terms, or b) at any time by us without notice, in which case all disclaimers and limitations or liability will survive termination, and you will no longer be authorised to access the site. : 

Assignment 
We are permitted to assign, transfer and subcontract our rights and/or obligations under these terms without any notification or consent required. However, you are not permitted to assign, transfer or subcontract your rights and/or obligations under these terms.

Entire agreement
These terms (together with our services agreement) contained on the site constitute the entire understanding and agreement between us and you, in relation to your use of this site and supersede any previous communications, negotiations, and agreements.  

Governing law
All terms and conditions shall be construed in accordance with the laws of England and Wales. In relation to any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, resolve the dispute to our mutual satisfaction as quickly, cost effectively and efficiently as possible. Where a dispute cannot be resolved, you agree to submit to the jurisdiction of the courts of